• Blog
    Article

OGO Rotorua takes away a top title at the Tourism Operator awards

Rotorua tourism operator OGO has taken away the title of Small Business Operator of the Year at the 2019 Tourism Operator Awards.

The awards were held in Christchurch last night by the Tourism Export Council of New Zealand (TECNZ).

Three of New Zealand’s top tourism operators were recognised at the awards as the best in the business, voted by industry peers.

Co-owner David Akers, who runs the business with his brother Andrew, said it felt awesome to receive the award and that it was always great to get something where you were recognised by your peers.

He said tourism operators within Rotorua and New Zealand was a pretty tight-knit industry, and there was a bit of good-natured ribbing between them with these sorts of awards.

“I think there’s a couple things we’ve done over the last few years that make a difference.”

Akers said this included their staff wellness programme, which included things such as doing mindfulness exercises in the morning and courses – “Looking after our crew has been a big part of that”.

The team was acknowledged for completing the Manaaki programme, which is a Rotorua-centric customer service programme specific to their destination covering Manaakitanga, te reo, Te Arawa history and Rotorua insights.

Akers said they took part in the programme because OGO was often at the front line with international tourists coming through.

“People ask questions when they come through, and for us to be good ambassadors for the whole region is an important thing.”

TECNZ chief executive Judy Chen said the awards celebrated business partners that excelled in areas of innovation, customer service and responsible tourism.

“Past winners comment on the significance of receiving acknowledgment from their peers within the industry. We are pleased to announce that the winners have a regional spread and are from all corners of New Zealand.”

Chen said OGO Rotorua was another amazing company that had embraced Manaakitanga and how this could be incorporated with their visitors.

“Andrew Akers and his team can be elated for their contribution to the local community.”

OGO Rotorua is owned and operated by the Kiwi inventors of downhill ball rolling.

Akers said OGO Rotorua had bought Zorb Rotorua this year and that the companies being back together meant it was all coming full circle.

Other winners were Pan Pacific Travel for Inbound Operator of the Year and The Rees Hotel Queenstown for Allied Operator of the Year Award.

August 15, 2019

#ZORBROTORUA

Only 3 more sleeps until our Darkest Night event, have you got your tickets? Don't miss out on this epic night!! #rotoruanz #thingstodo #rotorua #newzealand #zorbrotorua
Want to do it in the dark? 22 June 2024
#zorb #rotoruanz #rotorua #newzealandguide #nzmustdo
Crisp clear winter days & USA Summer holidays, fun in New Zealand anytime of year. 

#newzealand  #rotoruanz #zorbrotorua
When your crew are in training for the Darkest Night....anything can happen. 

Don't miss out, it happens once a year - 22 June - get your tickets now.

https://www.eventbrite.co.nz/e/906466173727?aff=oddtdtcreator

#rotorua #rotoruanz
#zorbrotorua
When are you coming to slide down the hill? 🛝💦 #zorbrotorua #rotoruanz #thingstodo #purenz #newzealand
Did you know that the water (sometimes warm, sometimes cooler) keeps you on the bottom of the ball while rolling? NO tumbling involved 👏🏼 

#zorbrotorua #thingstodo #rotoruanz #thingstodo #newzealand
We might be biased but we think we have some of the best hot tub views in Rotorua 💫 

#zorb #zorbrotorua #rotoruanz #thingstodo #dosomethingnew #purenz #newzealand #nz
We put 40 litres of fresh water (warm in the winter, cool in the summer) into every ball that rolls down the hill 💦 #slipandslide #slidewhileyouride #newzealand #zorb #zorbrotorua #rotoruanz

DO NOT MISS OUT ON THIS ICONIC KIWI INVENTION, WHERE IT ALL BEGAN!

top