COVID-19 UPDATE:
COVID-19 Protection Framework
As per Government advice, following the move to the COVID-19 Protection Framework, visitors to ZORB Rotorua aged 12+ must show proof of vaccination via their My Vaccine Pass to gain entry to the site and enjoy our rides (children under the age of 12 are exempt). It’s also important you scan in with the COVID Tracer App upon arrival and wear a face covering when walking around our site or spectating. We’re committed to keeping our visitors, our staff and our community safe, while continuing to provide exceptional experiences this summer.
We can’t wait to see you and thank you for your ongoing support!
ZORB Rotorua crew
Ride Restrictions
- All Riders must be 5 years of age and over.
- Maximum weight per person is 125KG or 275lb
Guests may not be able to participate if they have any of the following conditions; including high blood pressure, epilepsy, dislocations, pregnancy, heart conditions, back, neck or head injuries, lack of full body mobility, impairment due to the influence of alcohol or drugs, or any other physical or mental condition that may restrict your ability to safely ride.
If you do have any questions about your ability to ride please contact us on info@zorb.com or call us on (0800) 646 768 to speak to our Crew.
Quality Assurance
ZORB is Worksafe, Outdoors Mark and Adventure Activity Safety audit certified. ZORB has been a certified adventure operator since the register began in November 2014 as the first ball rolling operator to be registered. It’s ethically and legally mandatory that responsible adventure tourism operators have robust safety systems in place. It is our guarantee that we will keep leading the ball rolling industry in customer care and safety.
Health and Safety downloads
Qualmark
ZORB holds a Qualmark Gold – A Gold Award recognises the best tourism businesses in New Zealand.
To achieve this prestigious status we have undertaken a rigorous assessment programme which looks at all aspects of our operation from visitor experience, social and economic impacts, health & safety through to our sustainable business practices.
When you see a business displaying the Qualmark symbol you can be assured that the business has met stringent quality standards and environmental criteria – earning New Zealand tourism’s official quality mark.
Find out more about Qualmark here: www.qualmark.co.nz
OutdoorsMark
OutdoorsMark is NZ’s national outdoor safety audit programme designed by the New Zealand outdoors community for the New Zealand outdoors community. One of OutdoorsMark’s fundamental objectives is to give participants in adventure activities, and the public, the assurance that the management of the activities has been checked by an independent expert – an OutdoorsMark auditor. If the operation is assessed by the auditor as being at, or above, the benchmark standards of the OutdoorsMark certification scheme, Skills Active grants OutdoorsMark certification.
Find out more about OutdoorsMark here: outdoorsmark.com
ZORB Rotorua is an active member of the following New Zealand tourism associations:
